Roy Manno, MBA, FMP, LEED AP is the Director of Facilities for Kendal Crosslands Communities in Kennett Square, PA. This is a Life Plan Community consisting of 4 communities spread over 500 acres and caring for 1,000 residents. Roy directs the operations of the Maintenance, Construction, Grounds, Transportation, and Campus Responders services.
Roy joined IFMA in 2018 and earned his Facilities Management Professional Certification (FMP). Roy has a Bachelor of Science degree from The City University of New York and an Masters of Business Administration from Iona College.
Roy is married to his wife Anne for 39 years. They have 4 children, 2 grandchildren and one on the way. He is an avid jogger and loves spending time on the beach with his family.
How did you get into Facility Management?
While working for the NYC Department of Health in 1986 I took advantage of an opportunity to transition into facilities management in a large NYC hospital as a supervisor. Shortly thereafter I joined Sodexo as an account Manager in their healthcare division. I spent the next 27 years with years managing facilities management contracts at both hospitals and nursing homes through onsite and district manager roles. Eventually I transferred to the Commercial Services division and took on managing facilities in large pharmaceutical companies. In 2021 I joined Kendal Crosslands Communities as the Director of Facilities.
Tell us about a favorite project.
In 2016 I was assigned to a new contract as the Director of Integrated Facilities Management at Alexion Pharmaceuticals in New haven, CT. In this role I was responsible for opening Alexions new 96M world headquarters. The building which consisted of 14 floors of office and lab spaces was almost ready for occupancy and I had to complete commissioning, execute a startup plan and coordinate the move in of over 900 Alexion employees. It was an incredibly busy and successful project.
What is your greatest success story?
Over the years I have had the opportunity to recruit, hire and train many young managers into the facilities management industry. I always considered it an important responsibility to make sure the new people coming in were given the knowledge and understanding of how to do things right so they could be successful in their careers and would ensure their programs were well run. Seeing some of these people achieve their goals and move into senior leadership roles allows me to feel like I may have contributed to their success.
Tell us about a challenge or obstacle that you faced in the Facilities field and how you overcame it.
As electric vehicles are becoming more common we are seeing more of them in our communities and as the numbers increase our power grid and some of our structures need to be upgraded. Currently we have 4 public EV charging stations and about a dozen electric vehicles charging in carports around the campus on 120v outlets. I assembled a project team which includes in addition to myself, the assistant Director of Facilities, Construction Manager, Maintenance Supervisor, Electrical Subcontractor. This team reports to the VP of Community Affairs and our finance department.
In order to meet the demand we needed to assess our electrical capacities throughout our 2 main communities, each of which is served by separate direct feeds from PECO which flows through our generators and onto the 34 transformers around the communities to households and carports.
As a result of this we developed a plan for each community wherein we are installing additional lines from the transformers to the carports and parking lots where EV charging will take place. In conjunction with this we are upgrading to 220v service in most areas and installing either new or additional circuit breaker boxes.
Simultaneously, we are starting to install solar panels on our carports which require additional equipment to support EV charging. Lastly, we found that there are Fire department and Insurance company concerns and restrictions related to EV charging in garages.
The project is under way and is planned to be ongoing for the next couple of years.
What is something that most people do not know about you?
I was a high school science teacher for 2 years after college.
What learning experience would you pass onto future FM’s?
Pursue learning opportunities. These will serve you well.
Roy Manno, MBA, FMP, LEED AP is the Director of Facilities for Kendal Crosslands Communities in Kennett Square, PA. This is a Life Plan Community consisting of 4 communities spread over 500 acres and caring for 1,000 residents. Roy directs the operations of the Maintenance, Construction, Grounds, Transportation, and Campus Responders services.
Roy joined IFMA in 2018 and earned his Facilities Management Professional Certification (FMP). Roy has a Bachelor of Science degree from The City University of New York and an Masters of Business Administration from Iona College.
Roy is married to his wife Anne for 39 years. They have 4 children, 2 grandchildren and one on the way. He is an avid jogger and loves spending time on the beach with his family.
How did you get into Facility Management?
While working for the NYC Department of Health in 1986 I took advantage of an opportunity to transition into facilities management in a large NYC hospital as a supervisor. Shortly thereafter I joined Sodexo as an account Manager in their healthcare division. I spent the next 27 years with years managing facilities management contracts at both hospitals and nursing homes through onsite and district manager roles. Eventually I transferred to the Commercial Services division and took on managing facilities in large pharmaceutical companies. In 2021 I joined Kendal Crosslands Communities as the Director of Facilities.
Tell us about a favorite project.
In 2016 I was assigned to a new contract as the Director of Integrated Facilities Management at Alexion Pharmaceuticals in New haven, CT. In this role I was responsible for opening Alexions new 96M world headquarters. The building which consisted of 14 floors of office and lab spaces was almost ready for occupancy and I had to complete commissioning, execute a startup plan and coordinate the move in of over 900 Alexion employees. It was an incredibly busy and successful project.
What is your greatest success story?
Over the years I have had the opportunity to recruit, hire and train many young managers into the facilities management industry. I always considered it an important responsibility to make sure the new people coming in were given the knowledge and understanding of how to do things right so they could be successful in their careers and would ensure their programs were well run. Seeing some of these people achieve their goals and move into senior leadership roles allows me to feel like I may have contributed to their success.
Tell us about a challenge or obstacle that you faced in the Facilities field and how you overcame it.
As electric vehicles are becoming more common we are seeing more of them in our communities and as the numbers increase our power grid and some of our structures need to be upgraded. Currently we have 4 public EV charging stations and about a dozen electric vehicles charging in carports around the campus on 120v outlets. I assembled a project team which includes in addition to myself, the assistant Director of Facilities, Construction Manager, Maintenance Supervisor, Electrical Subcontractor. This team reports to the VP of Community Affairs and our finance department.
In order to meet the demand we needed to assess our electrical capacities throughout our 2 main communities, each of which is served by separate direct feeds from PECO which flows through our generators and onto the 34 transformers around the communities to households and carports.
As a result of this we developed a plan for each community wherein we are installing additional lines from the transformers to the carports and parking lots where EV charging will take place. In conjunction with this we are upgrading to 220v service in most areas and installing either new or additional circuit breaker boxes.
Simultaneously, we are starting to install solar panels on our carports which require additional equipment to support EV charging. Lastly, we found that there are Fire department and Insurance company concerns and restrictions related to EV charging in garages.
The project is under way and is planned to be ongoing for the next couple of years.
What is something that most people do not know about you?
I was a high school science teacher for 2 years after college.
What learning experience would you pass onto future FM’s?
Pursue learning opportunities. These will serve you well.
IFMA Philly Newsletter Fall 2024 Past Event Highlights, Upcoming Events, Learning Opportunities, FM Spotlight Highlights, and much, much more! Click on image to view newsletter!
IFMA Philly Newsletter Summer 2024 Past Event Highlights, Upcoming Events, Learning Opportunities, FM Spotlight Highlights, and much, much more! Click on image to view newsletter!
Past Event Highlights, Upcoming Events, Learning Opportunities, FM Spotlight Highlights, and much, much more! Click on image to view newsletter!
