Jamie Moore has been in construction and facility services for over 20 years, helping people and businesses recover after disasters. Currently, Jamie is the Vice President of Facility Management Sales for First Onsite Restoration, an international provider. As a first responder and property damage assessor, he is relied upon for his experience in environmental remediation, abatement, emergency response, and reconstruction.
Jamie has been involved in thousands of projects over his two decades in the restoration industry and spends time away from his family to help those affected by natural and manmade disasters, most recently helping Hurricane Ida victims.
Jamie served as IFMA Philadelphia Chapter President from 2013-2014 and has been an active member since 2006. He currently serves as a member of the Golf Committee and is the Chapter’s Foundation liaison. He earned his B.A. from The Pennsylvania State University and has 4 children with his wife, Jennifer, residing in Chadds Ford, PA.
How do you interact with Facility Managers?
As a contractor, I am engaged when there is property damage, environmental, infection control, or decontamination needs. Proactively, I look to establish a partnership with facility managers, becoming a part of their disaster and business continuity planning. I work with FMs to identify how we can add value by shortening business interruption after disaster.
Tell us about a favorite project related to working with a Facility Manager.
When we respond to any project inside a facility, we must be in synch with facilities team. The chillers were down in a facility after a flood, which housed the library of a school. Working with the FM’s, and quickly, we choreographed logistics and power generation for our large cooling and dehumidification units to stave off further damage and microbial growth. To make matters more challenging, due to a lack of space, the units were located on Broad Street outside of the buildings. We were required to meet certain city requirements and added security for safety reasons as well. Since I had an existing relationship with the FM, it made things go very smoothly because we had built up trust.
What is your greatest success story related to working with Facility Managers?
A pharmaceutical facility was being constructed, 7 days away from obtaining their temporary certificate of occupancy (TCO). At the same time, the company’s leadership from Europe was in to tour the facilities. Just before 7am on the day the TCO was to be issued, a bathroom sink supply line ruptured behind the new slate wall and flooded 3 floors below. When we arrived around 8:00am, the board room was packed, waiting for me and my Project Manager to explain how we were going to tackle the restoration without tearing out finished building materials. It was one of my favorite creative drying projects and one of the most pressure packed too. We were completed within 5 days without removing any building materials.
Tell us about a challenge or obstacle that you faced working with a Facilities Manager and how you overcame it.
Being an essential provider is rewarding for so many reasons. Mostly because I am helping solve problems and getting folks back to business quickly. However, there are struggles when dealing with chaos and establishing realistic project expectations. What was not funny at the time, but is now, I was threatened to be thrown in a sump pit, just a few feet away from where I was delivering not so well received project timelines. I overcame that adversity by not being thrown in the pit! I convinced the FM that our plan of action would be successful and some added begging for my physical wellness too.
What is something that most people do not know about you?
I worked at Bryn Mawr Rehab for 8 years, back in the 90’s. I worked in the Physical Therapy clinic, Aquatic Therapy and in nursing as well, as a Rehab Technician. I served patient populations such as traumatic brain injuries, strokes, spinal cord injuries and amputees. Working with the patient’s and their families shaped me as a young adult in a positive and profound way.
What learning experience would you pass onto future FM’s?
Join your local IFMA and attend the events. Embrace your vendor partners and engage with them to help solve issues and share resources. You always need a team of supporters, and your vendor partners will help you grow your network.
Jamie Moore has been in construction and facility services for over 20 years, helping people and businesses recover after disasters. Currently, Jamie is the Vice President of Facility Management Sales for First Onsite Restoration, an international provider. As a first responder and property damage assessor, he is relied upon for his experience in environmental remediation, abatement, emergency response, and reconstruction.
Jamie has been involved in thousands of projects over his two decades in the restoration industry and spends time away from his family to help those affected by natural and manmade disasters, most recently helping Hurricane Ida victims.
Jamie served as IFMA Philadelphia Chapter President from 2013-2014 and has been an active member since 2006. He currently serves as a member of the Golf Committee and is the Chapter’s Foundation liaison. He earned his B.A. from The Pennsylvania State University and has 4 children with his wife, Jennifer, residing in Chadds Ford, PA.
How do you interact with Facility Managers?
As a contractor, I am engaged when there is property damage, environmental, infection control, or decontamination needs. Proactively, I look to establish a partnership with facility managers, becoming a part of their disaster and business continuity planning. I work with FMs to identify how we can add value by shortening business interruption after disaster.
Tell us about a favorite project related to working with a Facility Manager.
When we respond to any project inside a facility, we must be in synch with facilities team. The chillers were down in a facility after a flood, which housed the library of a school. Working with the FM’s, and quickly, we choreographed logistics and power generation for our large cooling and dehumidification units to stave off further damage and microbial growth. To make matters more challenging, due to a lack of space, the units were located on Broad Street outside of the buildings. We were required to meet certain city requirements and added security for safety reasons as well. Since I had an existing relationship with the FM, it made things go very smoothly because we had built up trust.
What is your greatest success story related to working with Facility Managers?
A pharmaceutical facility was being constructed, 7 days away from obtaining their temporary certificate of occupancy (TCO). At the same time, the company’s leadership from Europe was in to tour the facilities. Just before 7am on the day the TCO was to be issued, a bathroom sink supply line ruptured behind the new slate wall and flooded 3 floors below. When we arrived around 8:00am, the board room was packed, waiting for me and my Project Manager to explain how we were going to tackle the restoration without tearing out finished building materials. It was one of my favorite creative drying projects and one of the most pressure packed too. We were completed within 5 days without removing any building materials.
Tell us about a challenge or obstacle that you faced working with a Facilities Manager and how you overcame it.
Being an essential provider is rewarding for so many reasons. Mostly because I am helping solve problems and getting folks back to business quickly. However, there are struggles when dealing with chaos and establishing realistic project expectations. What was not funny at the time, but is now, I was threatened to be thrown in a sump pit, just a few feet away from where I was delivering not so well received project timelines. I overcame that adversity by not being thrown in the pit! I convinced the FM that our plan of action would be successful and some added begging for my physical wellness too.
What is something that most people do not know about you?
I worked at Bryn Mawr Rehab for 8 years, back in the 90’s. I worked in the Physical Therapy clinic, Aquatic Therapy and in nursing as well, as a Rehab Technician. I served patient populations such as traumatic brain injuries, strokes, spinal cord injuries and amputees. Working with the patient’s and their families shaped me as a young adult in a positive and profound way.
What learning experience would you pass onto future FM’s?
Join your local IFMA and attend the events. Embrace your vendor partners and engage with them to help solve issues and share resources. You always need a team of supporters, and your vendor partners will help you grow your network.
Past Event Highlights, Upcoming Events, Learning Opportunities, FM Spotlight Highlights, and much, much more! Click on image to view newsletter!
Past Event Highlights, Upcoming Events, Learning Opportunities, FM Spotlight Highlights, and much, much more! Click on image to view newsletter!
In 2024, IFMA Philadelphia is introducing the Project of the Year Awards – Facility/Building projects that showcase excellence and innovation in any of the 11
